We understand that sometimes in life things can happen and cause your plans to change and that is understandable! Just let us know 24 hours ahead of time before your appointment and no cancellation fee will be applied. This will allow us to have enough time to schedule another client and help them get the treatment that they need. If you cancel for any reason less than 24 hours before your appointment or you simply do not show up, then a cancellation fee of 100% of the visit will be charged. These fees cannot be applied to future sessions and are non-refundable.